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Terms & Conditions

Last updated: 1 November 2026

1. About Us

Before You Hire A Builder is operated by Michael Bruce, trading as Before You Hire A Builder.

Email: hello@beforeyouhireabuilder.co.uk

Business address: [INSERT BUSINESS ADDRESS BEFORE LAUNCH]

These Terms & Conditions apply when you book or purchase services from Before You Hire A Builder. They should be read together with the service information provided on this website and any written booking confirmation sent to you.

2. Our Services

Before You Hire A Builder provides independent property and building consultancy services for homeowners and other private clients.

Our current services include:

Pre-Purchase Renovation & Cost Assessment — from £395 for a standard property assessment and from £595 for larger or more complex properties.

Builder Quote & Scope Review — from £195 for a document-based review of one builder’s quote and the supporting information you provide.

Independent Project Consultation — from £199 for focused independent advice on building work you are planning or a project already underway.

The exact scope, format and total fee for your service will be confirmed before you book.

3. Nature and Limits of Our Advice

Our services provide practical, independent advice based on construction experience and the information available at the time.

Unless specifically agreed in writing, our services do not replace a RICS Home Survey, structural engineering assessment, specialist inspection, property valuation, legal advice, building control approval or other professional certification.

Site visits are visual only unless otherwise agreed. We do not open up the building or carry out invasive investigations or testing of electrical, gas, heating, plumbing or drainage systems.

Hidden defects may therefore remain unidentified.

Where we identify an issue that may require further investigation, we will explain what type of specialist advice may be appropriate.

4. Booking and Contract Formation

Submitting an enquiry does not create a binding contract.

Before you book, we will confirm the service to be provided, the agreed scope, the fee, how the service will be delivered and any additional information required from you.

A contract is formed when you accept the written booking details and, where payment is required in advance, the required payment has been received.

Any change to the agreed scope must be confirmed by both parties.

5. Fees and Payment

Prices shown on the website are starting prices only.

The final fee will depend on the agreed scope, complexity, amount of information to be reviewed, location where relevant, and the time required.

The total price payable, including any applicable taxes, will be confirmed before you are bound by the booking.

Any additional work, site visits, reports or support outside the agreed scope will only be carried out after the additional cost has been explained and agreed.

Payment arrangements will be confirmed before booking.

6. Your Right to Cancel

If you book as a consumer by website, email, telephone or another distance method, you will normally have a legal right to cancel the contract within 14 days after the day the contract is entered into.

You can cancel by emailing hello@beforeyouhireabuilder.co.uk and clearly stating that you wish to cancel.

If you ask us to begin providing the service during the 14-day cancellation period, we may only begin after receiving your express request.

If you cancel after work has begun during that period, you may be required to pay a reasonable amount for the work already carried out.

If the service has been fully completed during the cancellation period at your express request, and you acknowledged beforehand that your cancellation right would end once the service was fully performed, your right to cancel will then end.

7. Information You Provide

You are responsible for providing information that is accurate and complete to the best of your knowledge.

This may include builder quotations, drawings, specifications, photographs, plans, correspondence and details of the work you are considering or that is already underway.

Our advice will be based on the information available to us at the time.

If important information is missing, inaccurate or changes after our advice has been provided, our conclusions or recommendations may also change.


8. Site Visits and Access

Where a site visit forms part of the agreed service, you are responsible for ensuring that we have reasonable and safe access to the areas that are to be reviewed.

We will not enter areas that we reasonably consider unsafe or inaccessible.

Unless specifically agreed otherwise, site visits are visual and non-invasive. We do not move heavy furniture, lift floor coverings, open up walls or ceilings, dismantle building components or carry out specialist testing.

If an area cannot safely or reasonably be inspected, this may limit the advice we are able to provide.


9. Reports, Opinions and Cost Guidance

Any written assessment, review, consultation notes or other advice provided is prepared for the client who commissioned the service and for the purpose agreed at booking.

Cost information is indicative guidance for budgeting and decision-making. It is not a fixed quotation, tender or guarantee of the price a contractor will ultimately charge.

Actual costs may vary because of location, specification, labour and material prices, contractor availability, hidden conditions, changes to the work and other factors outside our control.

You should obtain formal quotations from appropriate contractors before committing to expenditure.

10. Builders, Contractors and Other Specialists

Before You Hire a Builder provides independent advice and guidance. We do not undertake building work as part of our consultancy services.

We do not guarantee the quality, reliability, pricing, availability or performance of any builder, contractor or other professional you may choose to appoint.

Unless specifically agreed in writing, we do not appoint, manage, supervise or take responsibility for contractors carrying out work on your behalf.

Where we recommend that you seek advice from a structural engineer, surveyor, architect or another specialist, it remains your responsibility to arrange the necessary appointments and obtain appropriate professional advice.

 

11. Our Responsibility to You

We will provide our services with reasonable care and skill, using our practical building knowledge and experience.

Our assessments and recommendations are based on the information and conditions reasonably available to us at the time.

We cannot guarantee that every defect, potential problem or additional cost will be identified, particularly where issues are concealed or outside the agreed scope of our service.

We are not responsible for the actions or failures of independently appointed contractors, except where a failure on our part to exercise reasonable care and skill has contributed to your loss.

Nothing in these Terms & Conditions excludes or restricts your statutory consumer rights or any liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, or for fraud.

 

12. Complaints

We aim to provide a professional, helpful and reliable service to every client.

If you are unhappy with any aspect of our service, please contact us at:

hello@beforeyouhireabuilder.co.uk

Please provide your name, details of the service received and an explanation of your concerns.

We will review your complaint fairly, respond as promptly as reasonably possible and work with you to find an appropriate resolution.

Making a complaint does not affect your statutory rights.

13. General and Governing Law

These Terms & Conditions are governed by the laws of England and Wales, without affecting any mandatory consumer protections that apply to you.

We may update these Terms & Conditions from time to time. Any updated terms will apply to new bookings and will not alter an existing agreement unless agreed with the client or required by law.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply.

Last updated: 1 November 2026

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